Innovative digital solutions for individuals and quality service

31 Oct, 2024

Ancoria Bank presented its products and services for individuals in a special Retail Banking feature in Phileleftheros’s Insider magazine.

Ancoria Bank blends digital innovation with quality services to provide a modern banking experience that emphasizes convenience and accessibility. From the outset, Ancoria Bank adopted a dual approach by offering both physical and digital banking services. This approach aligns with its philosophy to integrate technology into the banking experience while maintaining a high standard of personalized services. Through myAncoria, the bank’s online and mobile banking platform, customers can perform various banking tasks, such as transferring funds, making secure payments, customizing account views, and even reporting lost or stolen debit cards—all without needing to visit a branch. These digital solutions enable faster, automated services and contribute to environmental sustainability by reducing paper consumption and the need for physical visits to our Banking Centres.

As the first bank in Cyprus to introduce digital account opening, Ancoria Bank allows customers to open accounts directly through the myAncoria app. Using advanced digital identification methods, the entire process is conducted online, from application submission to account activation. Once approved, customers receive their debit cards via mail and online banking codes electronically. In collaboration with Visa, Ancoria Bank will soon offer a digital wallet service, facilitating contactless payments and virtual cards for secure online shopping.

Ancoria Bank also leads in digital lending with its myLo@n (personal loan) and myOverdr@ft (overdraft) products. These fully digital loan services enable customers to apply, submit documents, and, upon approval, sign contracts using secure electronic signatures, all through the myAncoria app. This service makes it easy for customers to access funds without physically visiting one of our Banking Centres. The bank’s loan products are managed according to strict approval criteria, ensuring reliability and security. Additionally, the platform’s Digital Fixed Term Deposit Account offers a straightforward six-step digital process for customers seeking to open savings accounts with competitive interest rates, promoting long-term financial planning.

To support loan applicants, Ancoria Bank provides a Loan Calculator that helps users estimate monthly payments and assess preliminary eligibility. Interested customers can book appointments for further guidance via phone or video call, where dedicated Ancoria Bank professionals offer in-depth assistance for Personal, Housing, Eco, Student and Car loans.

Ancoria Bank’s commitment to a modern, technology-driven banking experience sets it apart in the Cypriot market. By continuously investing in staff training and up-to-date digital tools, the bank ensures that clients can access assistance remotely for any financial needs while still receiving a personal touch. Through strategic innovation and a commitment to quality, Ancoria Bank redefines banking by offering a seamless, efficient experience that keeps pace with technological advancements. The bank’s customer-centric approach focuses on both convenience and high-level security, ensuring that clients’ needs are met promptly and effectively. Ancoria aims to stay at the forefront of digital banking trends, further expanding its services and remaining a trusted partner in its clients’ financial journeys.

Read the whole article here.